FAQ

FAQ2020-05-29T19:49:46-06:00

Got Questions?

What services do you offer?2018-12-05T21:16:54-07:00

I specialize in creating custom spreadsheet solutions, using Excel or Google Sheets, to help you:

be more organized | increase productivity | focus on building your business | increase your profits

What is the best way to communicate with you?2018-12-05T21:17:14-07:00

Email is usually the best way to submit requests, however phone calls, Zoom calls, text messages and other options may also be used.

What is your turn-around time for responding to emails, phone calls or text messages?2018-12-05T21:17:34-07:00

You can expect me to respond within one business day.

What security measures do you have in place?2018-12-05T21:18:08-07:00

Your information will always be secured. I am happy to sign a confidentiality agreement if that makes you more comfortable. If part of our agreement requires me to log in to your accounts, we will use LastPass to ensure that all your password information is protected.

What forms of payment do you accept?2018-12-05T21:18:24-07:00

All payments are made through PayPal. PayPal is preferred because of its security and flexibility.

NOTE: A PayPal account is NOT required to pay someone through PayPal

  • You pay with your credit card or debit card, making checkout fast, easy and very secure
  • Payments can be tracked and confirmed through your credit card and bank
When are invoices sent and payments due?2018-12-05T21:18:40-07:00

Hourly/Package Rates: Invoices are sent the first of each month for services provided in the previous month. Invoices are due upon receipt – with the exception of the first invoice. Your first invoice requires a 50% deposit based on the expected scope of work to be performed. The balance is sent the first of the following month.

Project Rate: 50% Deposit: Payment for 50% of the previously agreed upon Project Rate must be received before work begins. The balance is due upon completion of the project.

Ready to Excel Your Business? Let’s set up a free 20-minute consultation.

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